Payment

The Ticket Company Accepts Cards Below:

Online Card Payments

Visa, Master and American Express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands as your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

The Ticket Company website is secured website. It uses the latest 128 bit encryption technology and other sophisticated methods to protect your credit card information. You can book your product using SSL encryption (the internet standard for secure transactions). In fact, transacting online with a credit card at the Website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that The Ticket Company offers you the highest standards of security currently available on the internet so as to ensure that your Online payment experience is private, safe and secure.

If the payment by your credit card is declined for some reason, kindly contact your bank or contact The Ticket Company for alternate payment methods.

Hotels in Mombasa (South Coast Hotels) Diani and Ukunda

 
 
 
Southern Palms Beach Club is at the northern end of Diani Beach and has 298 rooms in three stories.

There is a large pool, sports and conference facilities and nightly entertainment.

The Rooms have Swahili style decor and balconies facing the sea. They also have air conditioning and an extra Lamu-style divan will add to the Swahili theme.
Special Deal on Booking available, to Book please Contact Us
 

 

 
Located 25km from Mombasa Island, the Graceland Tiwi Sea Castles Hotel is a little paradise of cottages on six acres of coastline. The 10 cottages with 70 beds between theGraceland Tiwi sea castles Hotelm in single and double rooms and suites all have their own bathrooms and private verandas with a sea view. The hotel also has a large central swimming pool, which glistens like a clear aquamarine set against a backdrop of beautifully landscaped gardens. The main restaurant, built on a rocky cliff with a fantastic view over the Indian Ocean and naturally cooled by the offshore breeze, offers superb cuisine including regional Italian dishes and specialties. With a bar and grill on the beach front, a health bar, pizzeria, sports and recreational facilities, live music and other entertainment, the hotel offers travelers many desired amenities.

 
This resort provides the perfect environment for holiday makers. All roms are spacious and very well-appointed, with either balconies or terraces. The dining provides an array of delectable local & exotic international cuisines.
Facilities: Speciality Restaurants, Maya Health and Wellness Spa, A full fledged Casino, A fully equipped Business Centre, State of the Art Cinema, Coco Jumbo - Kids Club, Extensive Water Sports Centre, Gymnasium, Aerobics, Tennis, Squash, Billiards and Table Tennis, Other Sports activities such as Beach Volleyball, Water Polo and Aqua Aerobics
Two freshwater free form Swimming Pools, Conference Facilities.

 

 
Leopard Beach Resort enjoys prime position on one of the world's most stunning beaches. Tropical gardens drop onto the white sandy sLeopard beach resort - Diani Kenyahores of the Indian Ocean below where waters are calm due to the coral barrier reef – a haven for divers.
The resort offers a wide range of high quality accommodation, a choice of dining and entertainment venues – including the award winning ‘Chui Grill' – as well as extensive sporting and leisure facilities ranging fom diving to golf.

Facilities: state-of-the-art conferencing make Leopard Beach the perfect venue to combine business with pleasure in a stunning location.

 

 
is located on Kenya’s legendary South Coast beach, the laid back Diani Beach curves uAfricana sea lodgenspoiled along the clear turquoise blue waters of the Indian Ocean for 20 splendid kilometres. Draped in whites and fringed with flowing green palms and crowned in golden sunlight, this exotic destination provides the perfect backdrop for an international brand resort.

Africana sea lodge is an exclusive all-Inclusive-provides every discerning traveller, from couples, single, families and groups seeking a life time beach experience. Africana sea lodge is set in beautiful grounds, the 160 air-conditioned rooms are designed in African style whitewashed thatched rondavels and each rondavel has two separate rooms, telephone, radio, a terrace and en suite bathroom with shower.

 
Diani palm resortSituated only 200 metres from one of the finest beaches in the world just 30 Km south of Mombasa in Kenya, Diani Palm Resort is a small family run hotel offering ideal accommodation for the independent traveller. Golf, deep sea fishing, diving, sailing are all within easy reach of this most beautiful resort.

 
Spectacularly situated overlooking the renowned Diani Beach, the Papillon Lagoon Reef Hotel is built in traditional Swahili style and nestles amid Pappilon lagoon reefexotic gardens and fish ponds shaded by ancient baobab trees. The hotel offers a pool bar and a spectacular makuti roofed baobab restaurant offering a variety of cuisine from the hot and cold buffets. All 119 rooms have en-suite facilities, balcony or patio and are equipped with ceiling fans, air-conditioners, mosquito nets and rental safes. Garden rooms at Papillon Lagoon Reef are large with a curtained area for two extra beds and an extra wash basin and toilet, ideal for families. Superior rooms have a front garden view while seafront rooms have satellite TV, telephone, mini fridge, a four-poster bed and directly face

 
The hotel setting is designed with romantic paths, cut into the rock, made with easy access to the beach and decorated with wild bougainvilleas and tall coconut trees. Leisure Lodge Beach and Golf Resort  avails accommodation in 93 spacious rooms. Hotel accommodation is available in 141 renovated and redecorated double or twin rooms. All rooms have a balcony or terrace overlooking the beautifully landscaped gardens and pools.
Leisure Lodge Beach and Golf Resort
All rooms come with the following: bath and shower with two washbasins, hairdryer, satellite TV, comfortable sitting area, air-conditioning, mini-bar, safe deposit box, single and double beds, 240v square plug power supply telephone and separate restroom.

Leisure Lodge Beach and Golf Resort Sports and Facilities include; Tennis court, Two combined pools with waterfalls, Beach volleyball, Table tennis, diving arrangements, Beach for football at low tides, 18-hole championship golf course, Sports massage and therapy.
 
Ocean Village Club is located  35 km south of Mombasa City Centre on the magnificent South Coast of Mombasa on Diani Beach, famous for its vast and Ocean Village Club - Diani South Coast of Mombasaunrivalled white sandy beaches. Ocean Village Club is offers accommodation: in a total of 69 rooms: 28 of which are bungalows, 2 composed of 2 rooms, 19 bungalows of 3 rooms and 8 single rooms.

All the rooms have air-conditioning and a central ceiling fan; En-suite bathrooms with bath/shower and separate toilet, Verandah, Mini-bar, and Direct dial telephone, Hair dryer and Safety deposit.

General facilities include Swimming pool reclining sun chairs, sun lounges, Conference for 100 guests, Aqua gym classes and Flood-lit tennis court
 
Pinewood Village resort is situated on spectacular Galu Beach, The Village, comprises of 20 spacious 2/3 bedroom self-contained villas beautifully decorated in true ‘African’ style.
Sympathetic facilities for the disabled and for that unique touch, in the suites your own private chef is in attendance.

Facilities include attractive swimming pool, snack bar, Peponi Beach Bar Restaurant, Dhow Bar and Beauty Salon. Newly opened Aqualand water sports center offers scuba diving, kite-surfing, Para sailing, Jet Skiing, sport fishing with their professional staff on hand to ensure a wonderful experience
 
 
Neptune Paradise Village Resort is located 32km south of Mombasa, the Paradise village boasts 25 acres of landscaped gardens which stretch down to one of the most spectacular beaches in East Africa.

The 259 fully air-conditioned standard and superior rooms are organized into quaint cottages, each with their own private balcony. 4 restaurants and 6 bars provide exquisite dining and cool cocktails. For sports and entertainment there are 4 fresh water pools as well as tennis courts, putting greens, bowling lawns, hair dressing and massage parlours.

Scuba diving, windsurfing, snorkelling, jet skiing and deep sea fishing are available on the beach wide there to an 18-hole golf course nearby.
 
The Baobab Resort is a very spacious resort has been extensively renovated and is today Kenya’s leading “all inclusive” hotel. This Mombas's South caost hotel nestles majestically on top of a coral cliff with breathtaking panoramic views and blooming vegetation extending into large tropical gardens dropping onto the white, sandy shores of the Indian Ocean.
Baobab Beach Resort and Spa
It is located on Kenya’s famous Diani Beach on the south coast, a mere 38 kilometers or an hour’s scenic drive from the bustling harbour city of Mombasa. Fact Sheet This resort features Maridadi Wing, with 36 superior, 8 deluxe rooms and 12 deluxe bungalow rooms. Maridadi cascading Swimming Pool with three pools interconnected with water falls. Maridadi Restaurant for light lunch and Asian buffet dinner overlooking the Diani beach. Jambo Pool Bar with on one side seats in the pool and on the other seating facilities overlooking the beach. Swahili Lounge overlooking the famous The Baobab gardens and the beach. Porini Amphitheatre with the Porini openair Disco. Porini Conference Room for up to 120 guests. Afya Bora Wellness Club & Spa with steam bath, hydro bath, Vichy shower and two air conditioned treatment rooms.
 
The Diani Sea Lodge is located on Diani Beach, South Coast Mombasa, Kenya. If you're looking for a place where exotic meets intimate, the Diani Sea Lodge hits the nail right on the head.

You couldn?t find a more perfect spot to tuck yourself away and soak up Kenya?s shimmering sunshine. Slap bang on a sweeping stretch of glittering sands that sink in to turquoise waters, and experience the tranquil beach life up close and personal.

Accommodation:
-The hotel has 145rooms.
-Superior room with twin beds or 1 double bed.

Travel Tips

East Africa Travel Tips and Advisories

Visa
Visitors are required to have the correct visa documentation on arrival at any of our ports of entry and since these depend on nationality, country of residence and countries through which you have passed en-route, it is essential to check the rules applicable with your travel agent, airline, the nearest tourist office or diplomatic mission.

Clothing and Equipment 
It is recommended to both ladies and gentlemen that light, easy-wear clothing should be worn on safari. A comfortable pair of walking shoes or safari boots, sunglasses, swimming costumes and a warm cardigan is advisable. Do bring along a torch, binoculars, suntan creams, ample films and disposable razors.

Luggage
A medium sized suitcase and an overnight bag is the usual baggage allowance on most safaris. For your departure please be sure to check your baggage allowance in advance. On the local charter flights only 15 kilos baggage is allowed in soft bags. We suggest that you limit the baggage weight as much as possible to avoid payment of excess weight.

Photography
On safari and in our main cities, you can take as many photos as you wish. Please, obtain the consent of the local people before you take their photos. No photo should be taken of the president and the presidential motorcade. No photo should be taken at any of the airports, of the military or the policemen.

Medical
Health conditions in Africa are good. Malaria is endemic to certain areas in Africa. All visitors are required to take precautions against Malaria.
It is a very good idea to carry a medical and first-aid kit with you, to help yourself in the case of minor illness or injury. For instance, paracetamol, antibiotics, antidiarrhoeal drugs, antihistamines, anti-inflammatory drugs, band aids, oral rehydration salts, hydrocortisone cream, and sunscreen to name a few.

Meals
Food is generally European with added luxury of tropical fruits, and excellent sea foods, curries and cold tables. Kenya tea and coffee after main courses is normally included in the tariff.

Tipping and Porterage
Although most hotels and lodges include a service charge, it is still customary and a good gesture to tip.  You should only tip if you are satisfied with the services.

Mosquito Repellant
It is advisable to spray or apply cream on the body parts that are not covered, in the morning before your departure for a game drive and in the evening before you go out for dinner. It would be wise to carry the cream or the spray with you at all times on a safari. Usually the strength of the spray wears out after every 02 hours.

Souvenirs 
Akamba wood carvings and baskets are plentiful all over the country. Available, also are the famous makonde wood carvings from Tanzania as well as the masks from Zaire and West Africa. Local beads and handicrafts, boutiques are common especially in the Maasai areas. To take home, buy as many souvenirs as you can. Take caution not to purchase prohibited items regarded as the country’s national heritage such as: Ivory, Cheetah, Leopard, Crocodile and Python skins. Please do not buy Ostrich egg, Tortoise shell,  sea shells and corals.

Money
While most major currencies are accepted in the cities, once away from these you may run into problems with currencies other than US dollars. Play it safe and carry US dollars – it makes life much simpler.
Credit cards are becoming increasingly popular, with old fraud-friendly, fully manual swipe machines and the PDQ electronic systems.
Virtually all banks in Kenya now have ATMs at most branches, but their usefulness to travellers varies widely. Most accept MasterCard, Visa and American Express.

Crime
Even the staunchest patriot will readily admit that the country’s biggest problem is crime. As a visitor you needn’t feel paranoid, but you should always keep your wits about you, particularly at night.
Perhaps the best advice for when you’re walking around cities and towns is not to carry anything valuable with you. Pick pocketing and bag-snatching are the most common crimes
Although crime is a fact of life, it need not spoil your trip. The honest souls you meet will far outnumber any crooks who cross your path.

Terms & Conditions

YOUR BOOKING WITH THE TICKET COMPANY IS GOVERNED BY CERTAIN TERMS AND CONDITIONS AS DETAILED BELOW.

1.  A non-refundable deposit will be collected to process your inquiry. This amount will depend on the total value of your package, date of travel and type of holiday. This deposit will be adjusted towards the cost of your holiday booking.

2. All prices quoted are subject to change without notice. Airlines, Hotels and suppliers reserve the right to amend the price, a service/package, if affected by circumstances beyond their control. The prices could also change in the event there is a major fluctuation in rates of exchange or airfares or both. Any increase in price would have to be paid before departure. However, such an increase will not normally apply after a booking is confirmed and payment is received and the tickets or hotel vouchers have been issued.

3. Every effort will be made to confirm a booking exactly as requested. However, in case of non-availability, similar alternatives will be offered.

4. Full payment is to be made in advance, for services rendered, whether airline tickets, hotel bookings or safaris. In some circumstances a different payment schedule may apply and will possibly necessitate earlier full pre-payment.

5. Subsequent alterations, amendments or cancellations to a confirmed booking may attract penalties. Please note that each booking, be it with an airline, hotel or for a safari, will have their own cancellation policy. Please ask for these details when confirming a booking, before making full payments.

All airlines have a charge for passengers who do not show up for their flights and have not cancelled their bookings in advance. This is known as a NO SHOW penalty. Please cancel your bookings in advance either with us or directly with the airline concerned.

6. Service and handling fees may be applied on an individual case basis, even if a booking is cancelled within the acceptable period and no cancellation charges are entailed.

7. The Ticket Company Ltd reserves the right to cancel or change any service without notice at anytime. We will offer alternative arrangements, if deemed necessary or advisable. If alternative arrangements are not available or are unacceptable to you, we will refund the part of any money, which relates to the part of the service that has been cancelled. In either case The ticket Company Ltd shall not be held liable for any damage, additional expense or consequential loss suffered.

8. Methods of Payment
-Credit Cards: Credit cards need to be swiped and the charge must be signed for by the cardholder.  The signature on the card and that on the form will be verified by our staff.

-Cheques: Please note we require 5 working days to clear all local cheques before documents can be issued

-Cash or EFT Transfers:  We accept EFT transfers, or cash deposited into one of our bank accounts, subject to condition that the EFT transmission report or the cash deposit slip is provided to ourselves and such payment has been confirmed as received by us. All bank charges must be paid by yourselves and will be included in your final invoice.

9. The Ticket Company Ltd shall in no circumstances be liable for (i) death, personal injury, sickness, accident, loss, delay, increased expense, consequential loss or any misadventure howsoever caused, (ii) any act, omission, default of any hotelier, carrier or other person or by any servant or agent employed by them who may be engaged or concerned in the provision of accommodation, food and beverage, carriage, facility, or service for you or for any person travelling with you howsoever caused, (iii) the temporary or permanent loss of or damage to baggage or personal effects howsoever caused.

10. Complaints. Whilst every effort will be made by The Ticket Company to resolve your complaint to your satisfaction it is specifically recorded that The Ticket Company in no way accepts liability for any claim that you may have in respect of your complaint.

-In the event that you have any reason to complain, or experience any problems with your holiday whilst away, you must immediately inform the supplier of the services in question.

-If you are still dissatisfied, you must notify us at the earliest opportunity – until we know about a problem or complaint, we cannot begin to resolve it.  Failure to give us the opportunity to resolve any problem at the time it occurs will result in either a reduction, or complete extinction, of any rights which you may have, to claim compensation from us.

-If you remain dissatisfied, you must write to our Customer Service Manager within 14 days of the end of the trip you have purchased from us, giving your booking reference and full details of your complaint on This email address is being protected from spambots. You need JavaScript enabled to view it.

11. The Ticket Company Ltd acts on behalf of Airlines, Hotels, Suppliers, Operators and Handling Agents and hence has limited liabilities only, in terms of the arrangements directly under its control. In the event of disputes over all other circumstances, we will offer all reasonable assistance but will not be responsible for claims and compensations. All complaints should be submitted within 10 days of your return.

12. The Ticket Company Ltd shall not be responsible nor deemed to be in default on account of any delays or interruptions in the performance of its obligations due to causes beyond its reasonable control or not occasioned by its fault of negligence including acts of God or the public enemy, war, civil war, warlike operations, terrorism, insurrections or riots, fires, floods (unusually severe weather conditions) epidemics or quarantine, restrictions, any act of government, strikes or labour unrest causing cessation, slow down or interruption of work (collectively “the Force Majeure events”). Although we will extend all assistance wherever possible, the obtaining of visas, health requirements and vaccinations, etc will be the sole responsibility of the passenger. It is the responsibility of the passenger to be in possession of a valid passport, ensure the visas can be obtained before entering into a booking commitment with Holiday Bazaar Ltd. Multiple entry visas are recommended.

13. Refunds if any are subject to The Ticket Company Ltd obtaining a refund from the Airlines, Hotels and suppliers. An Administrative fee will apply as part of the refund process. Partially utilized services are non-refundable.

14. The Ticket Company Ltd strongly recommends the purchase of multi-cover Travel Insurance to cover unforeseen eventualities. It is the client’s responsibility to have adequate travel insurance at the time of travel.

15. These terms and conditions and any agreement referring to these terms and conditions shall be construed, interpreted and governed in accordance with the laws of the Government of Kenya.

16. All persons travelling together will be deemed to have understood and compliant with all these booking conditions.

Corporate Travel Solutions

We  has partnered with many of the international and domestic airlines to form a  perfect relationship, to benefit our clients.

We have been providing travel services to both corporate and leisure travelers for many years.

 

The product we deliver will reflect our vast experience, both from management and  the staff.

 

Whether your travel is international or domestic, we will provide you with  various flight and accommodation solutions, for you to choose from.

 

We pride ourselves in being able to handle groups as well as we do individuals, whether it be for flights, seminars and conferences or a safari.  Our dedicated staff will be there every step of the way.

 

Since we are able to issue electronic tickets, and in this day of e-technology,  we can serve you efficiently from our offices, wherever you are in the world.

 

Our management and staff are readily available to you at any time. If you have an emergency situation, have missed a flight, or just need some clarification, outside of business hours, we are only a phone call way.

 

The Ticket Company provides the following services:

 

  • Airline tickets both local and international.
  • Prepare Safaris.
  • Make Affordable Tours.
  • Camping.
  • Car Hire.
  • Lodge Bookings.
  • Hotel Bookings(Both Local and International).
  • Airport Transfers.
  • Visa Processing for South Africa and Dubai.
  • Honey Moons Packages (Both Local and International).
  • Travel Insurance.

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